Roles and Permissions

This section describes how to create and manage system users and assign appropriate roles and permissions.

Super Admin Role

A SuperAdmin has full access to all CMP portal features and functionality, including administrative capabilities, account management, and system configuration.

Functionality	Permissions
Dashboard Access	Allows users to view My Account and Sub-Account activity, usage maps, and in-use SIM data on the dashboard.
Billing Management	Comprehensive access to billing, invoicing, and payment adjustments, including GL code settings and billing information for sub-accounts.
Rates and Fees Management	Full access to view and upload rate and fee structures, with permissions to manage pricing and fees.
Reports Management	Access to generate, schedule, edit, delete, and export reports, as well as access to signaling event logs.
Sub-Accounts Management	Full access to manage sub-accounts, including viewing, creating, modifying, and deleting sub-accounts and related contacts, addresses, and external parameters. In addition, view-only access to billing and invoicing configuration.
SIM Management	Full access to manage SIMs, including viewing, activating, suspending, and managing SIM profiles, signaling events, external parameters, and SIM plans.
Rules and Notifications Management	Full permissions to manage notification channels and rules, including creating, modifying, and deleting rules and view notification logs.
Providers Management	Full access to manage providers, including viewing and editing provider settings and managing sub-account providers.
Plans and Packages Management	Full permissions to manage plans and packages, including creating, viewing, duplicating, and deleting packages, regular and pool plans, and managing assigned SIMs and external parameters.
User Management	Full access to manage users, including viewing, creating, editing, deleting user profiles and managing user permission groups eligibility set.
Account Configuration Management	Full access to account configuration settings, including managing labels, external parameters, device operation and SMS content configuration.
System Configuration and Security Management	Access to system configuration and security settings, including viewing audit trails and uploading Terms of Use files.

Support Role

A Support role provides operational access to manage sub-accounts, SIMs, reports, rules and notifications, plans, and configurations.

Functionality	Permissions
Dashboard Access	Allows users to view My Account and Sub-Account activity, usage maps, and in-use SIM data on the dashboard.
Reports Management	Access to generate, schedule, edit, delete, and export reports, as well as access to signaling event logs.
Sub-Accounts Management	Full access to manage sub-accounts, including viewing, creating, modifying, and deleting sub-accounts and related contacts, addresses, and external parameters. In addition, view-only access to billing and invoicing configuration.
SIM Management	Full access to manage SIMs, including viewing, activating, suspending, and managing SIM profiles, signaling events, external parameters, and SIM plans.
Rules and Notifications Management	Full permissions to manage notification channels and rules, including creating, modifying, and deleting rules and view notification logs.
Plans and Packages Management	Full permissions to manage plans and packages, including creating, viewing, duplicating, and deleting packages, regular and pool plans, and managing assigned SIMs and external parameters.
User Management	Partial access to manage users, including viewing, deleting user profiles and managing user permission groups eligibility set.
Account Configuration Management	Full access to account configuration settings, including managing labels, external parameters, device operation, and SMS content configuration.
System Configuration and Security Management	Access to system configuration and security settings, including viewing audit trails and uploading Terms of Use files.

User Role

A User has access to manage billing, sub-accounts, SIMs, reports, Rules and notifications, plans, and user profiles, along with account configurations.

Functionality	Permissions
Dashboard Access	Allows users to view My Account and Sub-Account activity, usage maps, and in-use SIM data on the dashboard.
Billing Management	Comprehensive access to billing, invoicing, and payment adjustments, including GL code settings and billing information for sub-accounts.
Reports Management	Access to generate, schedule, edit, delete, and export reports, as well as access to signaling event logs.
Sub-Accounts Management	Full access to manage sub-accounts, including viewing, creating, modifying, and deleting sub-accounts and related contacts, addresses, and external parameters. In addition, view-only access to billing and invoicing configuration.
SIM Management	Full access to manage SIMs, including viewing, activating, suspending, and managing SIM profiles, signaling events, external parameters, and SIM plans.
Rules and Notifications Management	Full permissions to manage notification channels and rules, including creating, modifying, and deleting rules and view notification logs.
Plans and Packages Management	View only permissions to manage plans and packages, regular and pool plans, and management of assigned SIMs and external parameters.
User Management	Full access to manage users, including viewing, creating, editing, deleting user profiles and managing user permission groups eligibility set.
Account Configuration Management	Partial access to account configuration settings, including managing labels, and external parameters .

Read Only Role

A Read-Only role enables users to view My Account and Sub-Account activity, usage maps, and in-use SIM data on the dashboard.

Functionality	Permissions
Dashboard Access	Allows users to view My Account and Sub-Account activity, usage maps, and in-use SIM data on the dashboard.
Billing Viewer	View-only access to billing and invoicing information, including GL code settings, with no permissions to make billing adjustment and changes.
Reports Viewer	View-only access to reports, scheduled reports, report history, and signaling event logs, with export permissions but no edit or delete access.
Sub-Accounts Viewer	View-only access to sub-account information, including contacts, addresses, billing and invoicing, configuration and external parameters, with no modification permissions.
SIM Viewer	View-only access to SIM management features, including SIM profiles, signaling events, external parameters, and SIM plans, without permission to make changes.
Rules and Notifications Viewer	View-only access to rules and notifications, including viewing notification logs, channels, and rules without permission to make changes.
Plans and Packages Viewer	View-only access to plans and packages, allowing users to view packages, regular and pool plans, assigned SIMs, and external parameters without modification permissions.
Account Configuration Viewer	View-only access to account configuration settings, allowing users to view labels, and external parameters.

SMB Role

The Small-Medium Business (SMB) role provides access tailored to SMB operational needs, including access to dashboards, products, SIM management, reports, notifications, ticketing, plans, and account configurations.

Functionality	Permissions
Dashboard Access (SMB)	Allows users to view My Account activity, usage maps, and in-use SIM data on the dashboard.
Reports Management	Access to generate, schedule, edit, delete, and export reports, as well as access to signaling event logs.
SIM Management	Full access to manage SIMs, including viewing, activating, suspending, and managing SIM profiles, signaling events, external parameters, and SIM plans.
Rules and Notifications Management	Full permissions to manage notification channels and rules, including creating, modifying, and deleting rules and view notification logs.
Plans and Packages Management	Full permissions to manage plans and packages, including creating, viewing, duplicating, and deleting packages, regular and pool plans, and managing assigned SIMs and external parameters.
Account Configuration Management	Full access to account configuration settings, including managing labels, external parameters, device operation, and SMS content configuration.
System Configuration and Security Management	Access to system configuration and security settings, including viewing audit trails and uploading Terms of Use files.