Manage External Parameters
External Parameters connect your external system identifiers with the CMP system and enable management of platform entities such as Accounts, SIMs, and Plans using your own external IDs. The platform utilizes these parameters to generate summary reports, replacing original entity identifiers with your external IDs. Additionally, External Parameters facilitate mapping between platform entities and IDs from your external systems, including customer CRM and ERP systems.
External Parameter Guidelines
Use these guidelines when you create and assign external parameters.
- External Parameters can be searched in the portal UI.
- Each External Parameter has a user-defined name.
- You can define these External Parameters for each platform entity: Account, Plan, SIM, Product and Package.
- Each account in the hierarchy can define and use its own set of External Parameters for sub-accounts.
A screen capture of the External Parameters screen is shown here:
