Customer Summary Report

Contains a summary breakdown of all direct sub-account charges and usages.

A screen capture of the Customer Summary report is shown here.

To generate a Customer Summary report, do the steps:

  1. Select Reports from the sidebar Menu.
  2. Select the View Reports tab.
  3. Report Typeand select Customer Summary from the list.
  4. Select one or more Accounts to include in the report.
  5. Select a Date Range option:
    1. Today
    2. Yesterday
    3. Last 7 Days
    4. Last 30 Days
    5. Month-to-date
    6. Previous Month
    7. Custom Date
  6. Click Execute to generate the report.
  7. Click Export to download the report in .csv format.

NOTE: To edit the report, modify the report filters and click Execute again.

A description of the report parameters is provided in this table.

Field Description
Customer Name The name of the sub-account customer.
Currency The account's currency.
Active Device The number of active devices (IMSI or SIM) according to account settings.
Total Usage The total data usage for the account.
Total SMS The total SMS MO usage for the account.
Active Device Charge Calculated as the number of devices multiplied by the device cost, according to account settings.
Connectivity Charge The total charge for account connectivity, including data and SMS costs.
Plan Charges Charges for the account plans.
Transactions Charges Charges for account TDR transactions.
Total Charge The sum of device charges, connectivity charges, plan charges, and transaction charges.