Billing and Charging
How do I top up my SIM with extra allowance?

The top up action for a single SIM is described in SIMs Module > SIM Actions > .

You can top up multiple SIMs in a Batch operation; see Batch Opera tions Module > Batch Operations List > Top Up SIM.

Top Up can be done on SIMs whose assigned Billing Plan is of type Money or Usage.

A SIM assigned the Money Billing Plan can be topped-up with additional money for the current billing cycle.

A SIM assigned the Usage Billing Plan can be topped-up with additional Data quota or SMS quota, or both, for the current billing cycle; you also set the price (cost) of the new quota.

Topping Up changes only the quota of the current billing cycle. It does not change the quotas defined in the Billing Plan.

You cannot top up SIMs that do not have an attached Billing Plan.

You cannot top up SIMs that are attached to a Pool Plan. You can, however, top-up the Pool Plan. Plans Module > Top Up Pool Plan

When you top up a SIM with Multiple Plans, you must choose the plan you want to top up; you can top up only one plan at a time. This is true also when you top up multiple SIMs from the SIMs table.

You can generate a report of top up operations; see Reports Module >Transaction DR Records Report

How can I export customer invoices?

The Summary Report contains customer invoice information in Excel format; the report summarizes charges on a specific account over a user-defined period (Today, Yesterday, Last 7 days, Last 30 days, Last 12 months, Custom date range).

You can generate the Summary report for your own account and for each sub-account to one level.