External CMP Resources

The following table lists CMP external resources that you may access when the need arises:

Resource Description Download Link
Customer Device Questionnaire Send this questionnaire to your local sales representative when you want to introduce a new type of device. Click here
floLIVE CMP User Manual User manual with step-by-step instructions on how to use the CMP Portal. Click here
floLIVE Public API Reference Guide Provides detailed descriptive information of the interfaces supported by floLIVE.. Click here
floLIVE Network Events Use Cases Describes floLIVE Mobile Network signaling events use cases with examples, providing a behind-the-scenes view of your connectivity.

Click here

floLIVE Data Warehouse Events Describes all supported floLIVE CMP-generated DWH events for device activities, such as Update Location, SMS-MO, etc.

Click here

Open a new Support Ticket Click the link to the floLIVE customer-support Help Center page to open a new ticket or track your opened tickets. Click here
Remove Unused APNs from a Device Provides instructions about how to remove all unused default APNs from the modern configuration. Click here
White Label requirements Provide details of floLIVE White Labeling capabilities and customer requirements. Click here
SIM Throttling Control Guide Provide detailed information and instructions on how to implement SIM throttling via API control or via the CMP portal. Click here